Guide for New Customers
Making a Reservation for an RV
Rental
Booking OptionsClick on here to get your live quote in minutes Online · Or download a reservation form and fax it to 1-805-641-4105 · Or Call 1-866-98RVUSA (1-866-987-8872 )or email info@CamperRentalsUSA.com if you need help making a reservation. At the time of booking we will need the following information:· Pick up and drop off dates and stations · Number of clients in your party and drivers names ,age . · The accessories you need. Minimum Rental· 3 nights / 5 nights in summer ( 5 nights may apply for holidays and/or special events) · 7 nights for "one-way" rentals All bookings will be confirmed with a rental invoice/agreement within 24-48 hours. If the RV model you requested is not available we will offer an alternative if possible. Please check the Rental Invoice /agreement and our cancellation policy ,sign the papers and e-mail or fax this back to CamperRentalsUSA
CamperRentalsUSA.llc Shuttle
Service
· All rental stations offer shuttle service from/to certain Airport Hotels and to most International Airports (please see the location pages for details).
Checking in and Picking up your RV
All rental stations employ multilingual personnel - English , Spanish and German and Dutch is common at all locations. All Vehicles are delivered clean (inside & out), with full Gasoline, Propane and Water tanks. · Arrive between 1:00 PM and 4:00 PM for vehicle pick-up. Like to leave early ? Please check for early bird special. · Allow approximately 1 hour for paperwork and explanation of vehicle (customer orientation). · Bring a credit card for authorization of the $1,000 security deposit (see terms and conditions ). · Each driver must bring a valid driver's license. · Optional: To save time on paperwork you can do quote and booking online before your pick-up date.
Operating your RV
· Read our Driving Safety Guide for advice on driving an RV. · CamperRentalsUSA operates a toll free emergency number 24 hours / 7 days a week. Customers may call this number in case of an emergency, an accident or technical problems 1-800-416-4069. · Please check engine oil and coolant levels at each refueling · See our Terms and Conditions for more information on travel restrictions and your responsibilities while operating the RV.
Dropping-off your RV
Drop-off time is between 9:00 AM and 11:00 AM . To avoid fees at check-out time, please do the following before you return your RV: · Re-fill the gasoline and propane tanks. · Dump the holding tanks. · Clean the RV inside / out , or purchase cleaning option before pick up |