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How much does a one week rental cost?
All of the prices and terms for RV rentals can be found on our web site. Use this link to get to our What it Costs to Rent page. From there, you will see the rate chart showing a range of possible prices you might pay per day for your rental. By calling our office you will be given an instant quotation, valid until 5pm on Friday of the week in which you are calling for the quote.
Is there a minimum amount of time that we have to rent?
Our minimum rental is 3 nights. There may be extended minimums over Holidays and during special events in which case the minimum may range from 7 to 14 nights per rental.
Is there a maximum amount of time we are allowed to rent?
No-
Is mileage included in the rental cost?
No, but we do sell mileage package.
This package is per 500 miles and cost $156,00,you can add so much as you think you need ,when returning your RV and you used more mileage the cost is $0,39 per mile
What deposit is required?
A deposit of $250 ,plus Cancellation Fees Protection if applicable, per RV, is required within 10 days to retain a reservation. We do require that you leave your credit card details as a guarantee.
This will be charged, without further notice, the full amount due per invoice 60 days prior to pick up date, unless you notify us that you wish to pay by US$ Bankers Draft instead.
A damage deposit of $750 is required at the time of departure.
Upon vehicle return any extra charges (such as extra per mile charges) will be balanced against the deposit, and the remainder will be refunded.
Is there a charge for the generator?
Yes. The generator charge is $3 per hour when fitted; the generator is not necessary for normal vehicle operation. You can save on this expense by staying in locations that have electrical hookups and not leaving the generator running when you are not in the vehicle.
What kind of petrol consumption will we get?
Please remember that the cost of fuel in North America is about one third of the cost in the UK. Mileage you will get per gallon depends on the size of the RV, your speed and the driving conditions, i.e. whether the road is flat or hilly. Generally, you might expect to get between 7 and 15 miles per gallon.
Do I need a special driver's license to drive a RV?
All you need is to be 25 years of age or older and possess a valid driver's license. No special endorsement is needed. (younger upon request only)
When can I pick up the RV?
CamperRentalsUSA is open Monday through Saturday from 9 am to 5 pm. The normal pick up time is between 1 pm and 4 pm and the normal return time is between 9 am and 11am. You must make your own way to and from the rental station. If you have booked an 'Early Bird special' and pre-paid the appropriate supplement you may pick up your vehicle in the morning and return it in the afternoon and in this unique case we will include your transfer to and from the rental station. Rental Centers are closed on Sundays and Holidays.
With the urlybird special it,s possible to return and pick up the RV on sunday and holiday,s
the cost is $150 on location ,and $250 with transportation from hotel and to LAX
What kind of RVs do you rent?
Our web site lists all of the types and sizes of vehicles we rent. Please go to our What's Available page. You can click between the 4 categories to see the sizes and specifications of each vehicle.
Is it difficult to drive a RV?
RVs handle much like a car, especially the "C" class which has a van chassis.
Are RVs difficult to hook up?
Can you plug in an electric iron or a hair dryer? Then understand you plug in your RV in just the same way. Can you fix a garden hose to the tap? Then you'll have no problem connecting your RV to mains water. But to be on the safe side, at departure you will be given a 30-60 minute familiarization tour of the vehicle and learn how to hook it up to mains water, electricity and sewer
Does the RV come equipped with pots and pans?
No, but we rent 2 types of packages for bedding and cookware:
The Personal Provisioning Kit costs $65 per person, for the duration of the trip. It includes a rucksack, RV sleeping bag, pillow, pillowcase, sheet, bath towel and wash cloth.
The Vehicle Provisioning Kit costs $85 per vehicle, also for the duration of the trip. It includes a flashlight, sponge, hot pad, can opener, bottle opener, broom with dust pan, pail, spatula, cups, plates and cutlery for the party, serving spoon, serving fork, utility knife, platter, tea kettle, colander, mixing bowl, and a six piece cookware set.
We also provide for rent Barbeque,s GPS ssystems ,child seats
Besides the rental cost are there any other charges I will incur?
There is tax on the rental charges and any kits you order. You can choose to pre-pay this before you leave home or you can pay it when you pick up your RV. The generator fee is $3 per hour and will be collected upon return of the vehicle. You may also be asked to pay fuel and cleaning/dumping deposits at the time of pick-up.
Does the RV come with a TV, VCR or stereo?
There is an AM/FM radio, often with a CD player, in the dash. The TV can be rented ,the RV is equipped with cable hookup.
Are there rollout awnings on the RV?
some of the rv,s do have awning
Is there a limit to how many people can ride in the RV?
The Compact CT22 RV can hold a family up to 3, the Standard C25 RV can hold a family up to 5, the Intermediate C27 RV can hold a family up to 6, and the Large C30 can hold a family up to 7 maximum for travelling.
CamperRentalsUSA wants you to have an enjoyable and safe vacation experience - part of that experience is getting the right vehicle to meet your needs.
We realise that our customers use our vehicles for many purposes - The possible uses are as numerous as your needs. Some examples:
As a comfortable means of travel but not sleeping in them or as a spare bedrooms and not drive them.
For on-site hospitality at special events like automobile races.
As mobile Offices or Showrooms.
Because of the various different Federal, State and Provincial laws we recommend customers ALWAYS adhere to the following:
Never exceed the maximum capacity as posted in the actual vehicle you will be using. Maximum capacity includes the vehicle, all fluids, all occupants and their gear
All passengers should use the provided seatbelts. The total number of seatbelts will vary according the vehicle and according to the floor plan of the actual vehicle you are using.
Please bring your own child safety seats and use where applicable. The installation and use of these seats should follow the recommendation of the child seat manufacturer
Areas designed only for sleeping should not be occupied while the vehicle is in motion.
The vehicle should be properly secured prior to travel. This includes locking the doors and dead-bolting them where applicable. Stow the entry step and secure the outside compartments
We ask that you use good judgment and prudence in your decisions.
YOU ARE REQUIRED TO COMPLY WITH APPLICABLE LAW
Are there facilities close to the rental center where we can purchase supplies, propane and dispose of holding tank contents?
The staff at the rental centre will be glad to direct you to the closest shopping center, fueling facilities and waste treatment centre.
Can we leave our luggage at the rental location?
Often this is not a problem, but space is often restricted and it may not be an option. Anything left at the rental centre is at your own risk. We always recommend you take soft side luggage/barrel bag style/ruck-sack so they can stay with you and be easily stored in the RV.
Are we allowed to travel into Canada (or vice versa)?
US registered RV's may enter Canada and return to the US and Canadian registered RV's may enter the US and return to Canada without problem. One way rentals between the two countries are not allowed. Canadian residents are not allowed to rent a US registered vehicle in the US and enter Canada.
Are we allowed to travel into Mexico?
CamperRentalusa does not allow travel into Mexico with its RVs,
Can we travel one way to our destination or do we have to travel round trip?
One Way reservations are available all over the USA advance reservation only and are subject to availability and some restrictions. The drop fee is as follows:
YOU HAVE TO PAY RETURN FEE $ 1,50 PER MILE FROM PICK UP LOCATION
NB: ONEWAYS BETWEEN THE USA AND CANADA ARE NOT ALLOWED
How do I pay for the rental?
Camperentalsusa requests that all pre-payments before you travel be done with a major credit card (we will expect the number at the time of booking) or US Dollar Bankers Draft.
Can I tow my car or boat behind the RV?
We do allow towing with all sizes of our RVs. The RVs are only equipped with a receiver hitch, so you would need to provide your own tow bar. We allow a maximum tongue weight of 200 lbs. and a maximum gross weight of 2500 lbs. Towing also costs $12 per day extra. You will need to inform us of your intentions to tow, so we can reserve a RV specifically with a receiver hitch.
How much does it cost to stay in campgrounds?
Campground rates vary based on time of year, their location in relation to cities or major attractions, whether they are National/State Park or private campgrounds and what facilities they offer. They also vary according to the number of passengers in your RV. Generally you can expect to pay a base rate (two passengers) between $10 and $15 per night at a State or National Park facility and around $30-$35 per night for a regular private campground. Be aware that campgrounds close to major cities, near major attractions or in more isolated areas (ie Florida Keys) you may be looking at $45-$60 per night. Extra person rates are, on average, around $2 per night.
What kind of facilities might a campground offer?
A partial list of commonly found facilities would include: electric, water, waste disposal hook-ups, washer, dryer, swimming pool, playground, BBQ pits, on-site convenience store.
Do you plan itineraries for trips?
Yes - for a small fee the Office will create a mapped itinerary based either on your own rough outline, your aspiration or our own suggestion after your briefing about your personal likes and dislikes. We also provide, in advance, a KOA Directory with listings of over 600 campgrounds. We can tie your itinerary into KOA campground reservations or leave those entirely to you. For information on a range of campgrounds, we recommend that you check with Woodalls: www.woodalls.com.
Is it possible to travel in the winter in the colder areas of the U.S.?
Yes, however, in locations with harsh winter weather, our RVs are "winterised" from approximately November to March. This means we have drained the water and holding tanks, and filled them with anti-freeze. This will prevent the tanks and pipes from freezing and bursting. If you chose to have your rental RV "de-winterised" (so that you can use your sink, shower, and toilet) it will cost $75. You will need to exercise extreme care while travelling in a "de-winterised" RV during frigid weather. You will need to run the heater at all times to protect the tanks and pipes from freeze damage, or in extreme cases you would need to put anti-freeze in the water and holding tanks (by doing so, you could only use the toilet). If the pipes or tanks were damaged from freezing, it is considered negligent damage and you would have to pay a $5000 deductible for the repairs. If you have any more questions on the rental policies during winter, please contact the rental centre where your trip would originate. They can provide you with specific information.
Are there any places we cannot take the RV?
Vehicles are restricted from operation in Death Valley and other desert areas during July and August. Damage waivers are voided should this rule be violated. Customer will also be held liable for all damages to vehicle, tires, towing charges, and all other related expenses as a result of a breakdown associated with operating in these areas during the months of May, June and September. During certain periods, these areas are not habitable and could pose a danger to the customer and passengers. Consult your rental office for restricted areas and times. Vehicles are not allowed on "logging" and other non-public roads, and selected highways such as the Apache Trail in Arizona.
Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels. Violations of these restrictions void damage waivers and customer may also be held liable for all damages and all other related expenses.
Alaska, Yukon and Northwest Territories - You may drive to Alaska, Yukon, and Northwest Territories however, travel in Newfoundland on Dalton or Dempster Highways and other selected highways is prohibited under all conditions for all vehicles Mexico - Vehicles are permitted and must be confirmed in advance to travel into Northern Baja and states contiguous to USA border. Area restrictions apply. No automobile liability or other coverages apply to vehicle operation in Mexico. The customer is responsible for automobile liability insurance purchase, which is sold at south-western rental centres. When travelling in Mexico, travellers' assistance is not available and any repair costs, towing, or fines incurred in Mexico are the responsibility of the renter.
What if I return the vehicle before the date it is due?
No refunds will be made for early returns, late pick-ups or unused miles.
What if I am late in returning the vehicle?
The vehicle is overdue after 11:00 AM on the date of return; 4pm if you booked an Early Bird Departure special. A fee of $25 per hour will be charged for each hour you are late. Please notify the rental centre if you will be late in returning.
Do you have baby car seats and cribs available?
Yes, they are available as optional extras
Is it safe to drink the water from the RV tank?
No, we do not recommend this. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. The water from the tank is fine for washing and bathing.
What kinds of coverage for damage and liability do you offer?
Please see our Policy Section
What if I am involved in an accident?
You must notify CamperRentalsUSA within 24 hours of an accident and make a full report in writing as well as file a police report - even if no injury was sustained.
What if the RV breaks down?
CamperRentalsUSA provides 24-hour toll free travellers assistance line. All repairs in excess of $100 must have prior approval from our customer service department. .
Is there a ladder so we can get on the roof to watch the race?
We do not have ladders on the RV for safety reasons and to prevent damage to the RV. You are not permitted to climb on to the vehicles roof area.
Are there bike racks?
yes, Check with us, some are available for rent.
Are there levelers provided?
No.
Can you pick me up/ drop me off at the airport?
Unless you have booked the Early Bird Departure special you must arrange your own transportation to and from the airport. However, we will advise you of recommended transportation companies with an idea of their costs, prior to your departure.
whe do pick up and drop off from and trough local hotels/motels
What if I have to cancel my reservation?
Cancellations must to be made in writing. The day of receipt of the cancellation is the date the cancellation fee is calculated as follows:
Cancellation up to 31 days prior to rental date:
20% of rental price or at least US$ 250.00 will not be refunded
Cancellation 30 days to 15 days prior to rental date:
50% of rental price will not be refunded ($250.00 minimum)
If you cancel within 15 days of the scheduled pick-up date, do not show up, or are unable to complete the transaction at the pick-up or delivery, NO REFUND will be given
When should I make reservations?
As soon as possible. Once you reserve the RV will be pulled from the market for the days of your vacation so you can relax with the knowledge that you will have a beautiful trip in a first class motor home.
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